FAQs

Contact our team at [email protected]
or call us on 0141 882 3875.

If you’re a student, please avoid emailing us from your campus address. Internal university mailboxes may block our replies. Instead, contact us from a standard email provider like Gmail or Outlook.

Contact our team straight away at [email protected]
or call us on 0141 882 3875.

It’s better to give us a call if you’re able to as this will be the fastest route to get in touch. 

If you’re a student, please avoid emailing us from your campus email address. Internal university mailboxes may block our replies. Instead, contact us from a standard email provider like Gmail or Outlook.

There’s no minimum order quantity – get one for yourself and the family!

The Classic Hood: A soft, cotton-blend (80% cotton / 20% polyester) option. Lightweight, durable and budget-friendly. Includes official UofG logo on front and ‘CLASS OF 2025’ on back.

The Premium Hood: 100% ring-spun combed cotton for a thicker, loftier knit and a smooth, premium hand feel. Includes ‘GRADUATE 2025’ on front and ceremony names list on back.

The Sustainable Hood: 100% GOTS-certified organic cotton, ethically produced for a softer, eco-friendly choice. Includes ‘GRADUATE’, UoG logo and ROMAN NUMERALS on front and ceremony names list on back. 

Yes! We offer additional design features:

  • Hood Initials e.g. GMJ
  • Sleeve Print Text e.g. Initials, name or School
  • Custom Back Text e.g. Nickname

 

If you include a gift box in your purchase this also includes name and school customisation!

Yes, you can! It’s worth noting that each additional design is costed individually. 

Contact our team at [email protected]
or call us on 0141 882 3875.

If you’re a student, please avoid emailing us from your campus address. Internal university mailboxes block our external replies. Instead, contact us from a standard email provider like Gmail or Outlook.

Yes, you can choose Home Delivery to any UK address, or select Graduation Day Pickup at our on-campus stall. Just pick your preferred option at checkout, and we’ll have your order ready for you at the ceremony.

No, we can only deliver items within the UK.

If you are unsure please contact ourselves at [email protected] or call us on 0141 882 3875.

We’ll inform you if we have your name and if we can include it.  

Best to ensure your name is registered before buying to prevent any disappointment upon order arrival. 

The university will send out an email regarding authorisation to include your name, this will be displayed as a tick box and sent our prior graduation.

We receive the list of names directly from the University of Glasgow, which includes only those students who have officially registered to have their name included. Due to GDPR regulations, we cannot add names that have not been submitted and approved.

It is the student’s responsibility to ensure their name has been registered prior to graduation. If your name is missing from the list, unfortunately, we cannot remake or refund the hoodie, as all of our graduation garments are bespoke and made to order.

However, we may be able to add your name to the back as an additional customisation. Please contact us as soon as possible and we’ll do our best to help.

If you’re unsure whether your name was registered, we strongly recommend reaching out before placing your order, and we’ll check whether your name is included.